Carystal Privacy Policy

This Privacy Notice was posted on August 21st, 2016.

Scope and Consent

This Privacy Notice describes our collection, use, disclosure, retention, and protection of your personal information. It applies to this website, and to any of our website, mobile application, service, or tool (collectively "Services") of Carystal Inc. (collectively “we”, “us” or “our”) that display this Privacy Notice (each a “Site” and collectively, the “Sites”), regardless of how you access or use them, including through mobile devices.

By visiting our Sites, using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Notice and our Terms of Service, and you are consenting to our collection, use, disclosure, retention, and protection of personal information about you and devices you use as described in this Privacy Notice. If you do not provide the information we require, we may not be able to provide all of our Services to you.

Personal Information

"Personal information" is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from other information that we have or are likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

Changes to this Notice

We may amend this Privacy Notice at any time by posting the amended terms on this site. All amended terms automatically take effect when they are posted.

Collection

We collect, process, and retain personal information from you and any devices (including mobile devices) you may use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account, participate in community discussions, provide feedbacks, request support, subscribe to content we offer, or when you otherwise correspond with us regarding our Services.

The personal information we collect includes the following:

Personal information you give us when you use our Services or register for an account with us

We may collect information such as your first and last name, home or other physical address, email address, zip code, telephone number, or information about your interactions with us or others, and other information.

We don’t collect any of the personal information contained in the car sale receipts, car invoices or any other vehicle pricing documents you voluntarily upload or make available to any of our websites, mobile applications, services, or tools when using our Services.

Personal information we collect automatically when you use our Services or register for an account with us

We may collect information automatically such as:

  • your IP address;
  • the type of browser, devices and operating systems you use;
  • identifiers associated with the device(s) you use to access our Sites;
  • the pages you visit, vehicles you view or configure, and the features you use, including dates and times;
  • if you navigated from or navigate to another website, the address of that website; and
  • information regarding your internet service provider.

Personal information we collect using cookies, web beacons, and similar technologies

We use cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take on our Services. We refer to these technologies collectively as Metrics Tools. We may allow third parties to use Metrics Tools on our Sites. The information collected by Metrics Tools may be shared with and used by us, by others acting on our behalf, or by third parties subject to their own privacy policies. Information collected by Metrics Tools may be used on this Site or on other websites or services, including those that may not be operated by us.

Personal information from other sources

Social Media. We may allow you to share information with social media sites, or you may use social networks or other online services to access our Sites. When you do so, those social media networks or online services may give us automatically access to certain personal information retained by them about you. By associating a social network account with our Sites, you agree that we may access and retain that information in accordance with the policies of the social network or other online service and this Privacy Notice. For example, we may be able to access account or profile information that you have provided to the social network or information about your interactions with the social network (such as content viewed by you, content liked by you and information about the advertisements you have been shown or may have clicked on, etc.). If you provide us with access to any site with video content, then you agree that we may share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw consent. You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to your personal information retained by the respective social media site about you.

Mobile. We may collect session and geo-location information from your mobile device. Geo-location information includes data such as your device’s physical location and may include GPS-based, WiFi-based or cell-based location information.

Email. We may collect information regarding the effectiveness of our email and other communications with you. For example, we may know if you follow a link in an email we send to you.

Information from Other Sources. We may obtain information about you from affiliates, partners, automobile dealers and other third parties. This information may include information about your use of this Site or our services, your use of other websites, your interactions with or purchases from automobile dealers, your interests and preferences and other information about you or your household. We may combine the information we obtain from third parties with information that we or our affiliates have collected about you.

Information about a third party. If you give us personal information about someone else, you must do so only with their explicit and prior consent. You have to inform them how we collect, use, disclose, and retain their personal information according to our Privacy Notice.

Use and Retention

We and others acting on our behalf may use the information that we collect or receive to operate our Sites and Services, as described below:

Operate and Support our Sites and Services. We use the information that we gather in order to operate our Sites and our Services. For example, we may use the information that we collect or receive to provide support and assistance that you request or to diagnose or address technical problems in the operation of our Sites or any of our Services. If you establish an account with us, we may use information about you to manage or support your account. We may identify your use of our Sites across devices, and we may use information we collect from you and receive from others to optimize your use of the Sites and our Services as you use different devices.

Improving and Evolving our Services. We constantly evaluate and improve our Sites and Services, including developing new products or services and use the information we collect to do so.

Advertising and Promotions. We may use the information we collect to offer, provide, or personalize products and services from us and third parties. For example, we may customize content, advertising, promotions and incentives to reflect your preferences, interests, or prior interactions with us and others.

Prevent, detect, mitigate, and investigate fraudulent or illegal activities. We may use the information we collect to prevent, detect, mitigate, and investigate fraud, security breaches, potentially prohibited or illegal activities; and to enforce our Privacy Notice, our Terms of Service or other policies.

Other Contacts. We may contact you through telephone, text, or chat for other purposes, as permitted by law.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service and take other actions permitted or required by applicable national laws. After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner according to our data retention and deletion policies.

Choice

You may limit and control the information provided to us in a number of ways. You may not be able to use all features of our Sites and Services if you limit the information you share with us. For example, you can choose not to access our Sites through your social media account. You may also be able to limit the information provided to us by third party social media providers by altering your privacy settings with those providers.

You have a choice about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account. For example, you may unsubscribe from promotional emails from us by following the unsubscribe link included in each such email.

Your browser and your device may provide you the option to limit the use of cookies or other Metrics Tools. You should consult documentation for your browser or device for more information. Your mobile device may have settings that allow you to prevent sharing geo-location information with us. You should consult your mobile device’s settings or help documentation for more information about exercising these options.

Access

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access and make corrections to it. This includes the following: You can see, review and change your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate

We will honor any statutory right you might have to access, modify or erase your personal information. Where you have a statutory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws, but will give you reasons if we do so.

Disclosure

We may disclose your personal information to the following parties and for the following purposes:

Corporate Affiliates. We may disclose information to our corporate affiliates for purposes such as providing joint content and services (like registration, transactions, and customer support), performing marketing and helping detect and prevent potentially fraudulent and illegal acts, violations of our Terms of Service, and data security breaches. We may also participate in joint ventures with others and we may disclose information as part of that joint venture.

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Partner Sites. We may disclose the information we collect to Partner Sites (and the owners of those sites). For example, we may share information for the purpose of determining or verifying our economic rights and obligations.

Service Providers. We may disclose information to third party service providers who help us operate our business or provide services on our behalf. These service providers include analytics companies and advertising networks that provide Metrics Tools on our Sites. We may disclose information to third parties to help us promote our products and services, or to help us customize advertisements, offers, or other communications to you.

Business Transfer/Change of Ownership. We may disclose information we have collected from you in connection with the sale or merger of our business or the transfer of assets. If we were to merge with or be acquired by another company, we may share information with them in accordance with our privacy standards. Should such an event occur, we will require that the new combined entity follow this Privacy Notice with respect to your personal information.

Law enforcement, legal proceedings, and as authorized by law. We may use and disclose the information we collect to law enforcement or governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability. We may disclose your personal information to comply with our legal requirements, enforce our Terms of Service, or protect anyone's rights, property or safety.

Security We use administrative, technical, and physical security designed to safeguard personal information in our possession. We cannot guarantee the security of the information that we collect and store. If you believe that information about you has been subject to unauthorized disclosure, please let us know by contacting us at the address as specified in the “Questions” section below.

Other Important Information

California Privacy Rights

California Civil Code Section 1798.83 entitles California users to request information concerning the disclosure of certain personal information to third parties for the third parties’ direct marketing purposes. California users who wish to request further information in compliance with this law may contact us as specified in the “Questions” section below. As of the Effective Date listed above, there is no commonly accepted response for Do Not Track signals initiated by browsers. Therefore, we do not respond to such signals or to other mechanisms that provide the ability to exercise choice regarding the collection of personal information regarding your online activities over time and across third party websites or online services.

Children's Privacy

Our websites are general audience websites and are not directed to children under the age of 13. Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from users in this age group.

Third Party Privacy Practices

This Privacy Notice addresses only the use and disclosure of personal information we collect from you. This Privacy Notice does not apply to information you share with third parties, including but not limited to dealers, even if we link to those third parties from a Site. If you disclose your information to others, or if you are directed to a third party website, their privacy notices and practices will apply. We cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of such third party before entering into a transaction and choosing to share your information.

Our services may be offered through third party websites or mobile applications (“Partner Sites”). This Privacy Notice does not apply to Partner Sites, unless otherwise indicated on the Partner Site.

Notwithstanding the forgoing, please note that other parties may collect personally information about your online activities over time and across different websites when you use our Site.

Privacy Disputes

By using this Site, you agree that any dispute arising out of or relating to the Sites, the Sites’ content or the services or materials made available on the Sites, or regarding information collected or shared about you, is subject to the Choice of Law, Venue, and Class Action Waiver provisions in our Terms of Service.

Questions

You can contact us with questions about our privacy practices or this Privacy Notice by sending us a letter or postcard to:

410 Auburn Way, #5
San Jose, CA
95129